OD Network's Center for Professional Development Webinar
"Freeing Up Your Clients to Think" presented by Richard McDermott
Webinar Presented On: November 14, 2013
In many organizations, the clever thinking of staff is critical to their organization’s competitive advantage. But three social forces have made it more difficult for professional staff to find the time they need to think: knowledge saturation, self-service knowledge management, and the democratization of knowledge. This webinar will address how to reduce the transaction costs of managing knowledge and deepen professionals’ thinking. We will explore what OD professionals can do to design organizations in a way that reduces the transaction costs of managing knowledge, deepens professionals’ thinking and give their clients – and themselves - time to perform their highest priority-- to think.
Read a testimonial from an ODN Member who took a class from Richard McDermott:
Barrett Horne, Internal Consultant with the Yukon Government, said: "In our information age, we continue to face the challenges of gaining and transferring organizational expertise and wisdom. Richard's 'Master Class' approach with the Yukon Government allowed us to tap into the expertise of our internal 'masters' in an extraordinarily fruitful and productive way. One participant in the process declared that he had learned more about contracting in one session that Richard facilitated than he had learned in his 15 years in government."
About Richard McDermott
Richard McDermott is a leading author and consultant on designing knowledge organizations. He is one of the founding thinkers on communities of practice, co-author of Cultivating Communities (Harvard University Press) and author of over 3 dozen articles on communities of practice, expertise development, and sharing good practice. His articles have appeared in the Harvard Business Review, the California Management Review, the Journal of Knowledge Management, the Cutter IT Journal, The Knowledge Management Review and others. He served as subject matter expert for six international studies, including the largest quantitative study yet conducted on how communities impact business and individual performance.
Dr. McDermott is a frequent advisor to senior managers and speaker at international conferences on how to improve the productivity of professional staff. He has a PhD from Brandeis University in social theory, social psychology, and organizations, combined with over 20 years of practical experience in organizational change.
Dr. McDermott is a Visiting Academic Fellow at Henley Business School and an Associate of the Knowledge and Innovation Network sponsored by Warwick University.
Richard lives just outside Boulder Colorado. In his spare time he enjoys participating in his spiritual community, hanging out with his two teenage daughters, and galloping horses through the open fields, over small jumps and down blustery beaches.